A Focused GovTech startup
Averta Strategy a Product based IT start-up is bringing a ease & creating a bridge between government and citizens. Our product frameworks provide a robust synopsis for high level overviews. Iterative approaches to government strategy foster collaborative thinking to further increase the overall value proposition & helps in creating government services / department as brand
Few of our solution features are mentioned below, Our Products can help you improve turn-around times and enhance citizen relationships
Improve Citizen Engagement
Averta Service Request Management creates a branded and “consumer-like” experience for citizens. It makes it easy for community members to make requests for services
Averta products aims to decrease government spending by reducing time and resources required by them to handle non-emergency requests. When citizens interact with government online, & third party agencies if needed can better manage call centre staffing
Automate InterDepartment Collaboration
Conditional workflows ensure requests are picked up by the correct department with two-way synchronization for close tracking and management. Tasks can easily be assigned based on request type and even geographic boundaries
Create Stronger Communities
More efficient processing for non-emergency citizen requests make for cleaner, safer and more livable communities. Plus, when citizens can connect with government in a way that’s comfortable for them
Paperless, transparent, automated & smart decision making tool ideated, designed, developed & implemented
Automated workflows, dashboards, real-time data, analytics, accountability & responsibility tracking, make informed, Increased productivity, reduce manual work, Highly configurable
Averta’s cloud based, pre-mapped & fully customizable solutions will make any government departments work easy, department just needs to add benefits, define evaluation parameters, define required documents, allow authority access for verifications or tracking and its ready
Automate pre-configured workflows to identify request types, route tasks associated with submissions, send internal communications, and deliver push notifications to the public
Service Request Management
Access an intuitive platform for agency staff to search requests, track cases, set up processes and prioritize and manage their queue from request intake to resolution
Online Citizen Access
Enhance the citizen experience with a fully branded mobile application and online portal for requesting services. Citizens can conveniently upload and mark-up photos of issues and submit and track requests
Benefit Management Integration
Integrate with benefit status & aligned solutions to propel service requests into action and streamline processes for faster resolution
Brand your department
Averta products & support services which are white labelled as your product & services will help you to score on citizen services. Till now many appreciations are the self advocate our statements
Averta Service Request Management, a branded, mobile and web-based application, helps government keep pace with evolving citizen demands and facilitates customer relationship management. Users can make requests and access information when and how it’s convenient for them. In addition, agencies can ensure close case management with limited resources to resolve requests fast.
Our consultative approach and well defined processes helps clients to land out to exact problem statement and our team Gathers required documents, do process mapping well by interacting with all the system stake holders which may also include fill out fully-integrated, easy-to-use, web-based forms
Build capital, personnel, and operational budgets efficiently. Collaborate with department heads directly within averta GoveTech products, keeping all conversations well documented and increasing efficiency. Use powerful visualizations to inform decision making and we ideate, design, develop and implement solutions which brought ease to all the users at different levels
We are more appreciated for sales after support than our to the point solutions. We do keep our meeting calendars busy to serve you better, we also helped our various customers by running their campaigns to help their initiatives. we do more than sales, we do collaborate to make the client for life
Two-way, transparent conversations are at the heart of the platform, leading to higher rates of participation and more community trust. Your dedicated team engagement expert helps you design impactful projects from start to finish.
Averta Srategy Platform is designed to meet the needs of agencies of all sizes, and provides modern technologies needed to ensure the highest degrees of scalability, reliability and flexibility.
Our cloud infrastructure scales to accommodate large user loads from both employees and citizens. In our cloud data centers, our system provides the capacity to meet your needs, no matter the growth of your community or the amount of additional services and solutions you deploy to users.
Our platform is flexible to meet the unique needs of different agencies. Many of our customers start with our civic solutions, and through configuration – not customization – create the solutions that best meet their needs, without the need for 100% custom implementations.
The Averta Strategy platform is protected with full system redundancy, fail-over, and disaster recovery implementations, and we meet the strictest standards for system uptime.
" We manage your most important infrastructure projects with Averta Strategy’s Frameworks. With Averta Strategy’s Masterworks, you can keep track of every schedule, budget, fund and document during complex, multi-year projects."
" You are excited to use Averta Strategy’s cloud and mobile products to drive greater efficiency, collaboration and automation. The Averta's Masterworks could will help you get projects released, awarded, and reimbursed from federal funds faster.”
" We bring innovative solutions to a public sector that faces significant challenges. Our name represents our civic commitment to helping clients succeed, because when they do, it enables them to make a positive impact in the lives of the people they serve."
Our Technology should solve government problems, not create them.
Driving results for governments and citizens they serve
We help Government deliver better public services through modern technology and design
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